Negative feedback (Amazon)
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Als verkoper zul je vroeg of laat te kampen krijgen met negatieve feedback.
- Niet legitiem: Amazon heeft richtlijnen tav. wat legitieme negatieve feedback is. Indien de betreffende feedback daar niet aan voldoet: Seller Central vragen de feedback te verwijderen
- Legitiem: Zie bronnen hieronder.
Richtlijnen
Wanneer seller feedback verwijderd kan worden:
- Promotional content: This includes anything of a promotional nature such as comments about or links to other merchants or websites.
- Obscene or abusive language: Please use helpful and appropriate language when participating in the Amazon Community.
- Personal information: You shouldn't include information that identifies other Amazon.com visitors.
- Product reviews: It's more appropriate to review product on the product detail page.
Bronnen
- https://sellercentral.amazon.com/forums/message.jspa?messageID=2496027
- https://www.repricerexpress.com/how-to-remove-negative-feedback-on-amazon/
- https://sellercentral.amazon.com/forums/thread.jspa?threadID=341807&tstart=0
- https://www.sellbrite.com/blog/remove-negative-feedback-on-amazon/
- https://www.amazon.com/gp/help/customer/display.html?nodeId=537806 - About Comments, Feedback, & Ratings
- https://www.sellbrite.com/blog/remove-negative-feedback-on-amazon/